Researchr is a web site for finding, collecting, sharing, and reviewing scientific publications, for researchers by researchers.
Sign up for an account to create a profile with publication list, tag and review your related work, and share bibliographies with your co-authors.
Leyland F. Pitt, Pierre R. Berthon, Nikala Lane. Gaps within the IS department: barriers to service quality. JIT, 13(3):191-200, 1998. [doi]
Possibly Related PublicationsThe following publications are possibly variants of this publication: User satisfaction and service quality of the IS department: closing the gapsRichard T. Watson, Leyland F. Pitt, Chris J. Cunningham, Deon Nel. jitech, 8(4):257-265, 1993. [doi] User satisfaction and service quality of the IS department : Closing the gapsRichard T. Watson, Leyland F. Pitt, Chris J. Cunningham, Deon Nel. ecis 1993: 341-351
The following publications are possibly variants of this publication: