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Designing for serendipity in online knowledge communities: An investigation of tag presentation formats and openness to experience

Chunxiu Qin, Yaxi Liu, Xubu Ma, Jiangping Chen, Huigang Liang. Designing for serendipity in online knowledge communities: An investigation of tag presentation formats and openness to experience. JASIS, 73(10):1401-1417, 2022. [doi]

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