Lingyun Qiu, Jun Pang, Kai H. Lim. Effects of conflicting aggregated rating on eWOM review credibility and diagnosticity: The moderating role of review valence. Decision Support Systems, 54(1):631-643, 2012. [doi]
@article{QiuPL12,
title = {Effects of conflicting aggregated rating on eWOM review credibility and diagnosticity: The moderating role of review valence},
author = {Lingyun Qiu and Jun Pang and Kai H. Lim},
year = {2012},
doi = {10.1016/j.dss.2012.08.020},
url = {http://dx.doi.org/10.1016/j.dss.2012.08.020},
researchr = {https://researchr.org/publication/QiuPL12},
cites = {0},
citedby = {0},
journal = {Decision Support Systems},
volume = {54},
number = {1},
pages = {631-643},
}