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An MCDM based interactive support system with application to business process redesign

M. A. Quaddus. An MCDM based interactive support system with application to business process redesign. In Bernard C. Glasson, Igor Hawryszkiewycz, Alan Underwood, Ron Weber, editors, Business Process Re-Engineering: Information Systems Opportunities and Challenges, Proceedings of the IFIP TC8 Open Conference on Business Re-engineering: Information Systems Opportunities and Challenges, Queensland Gold Cost, Australia, 8-11 May, 1994. Volume A-54 of IFIP Transactions, pages 493-502, Elsevier, 1994.

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