Marie L. Radford, Lynn Silipigni Connaway, Jeffrey Pomerantz, Lorri Mon, Joseph Janes. E-valuating E-reference: Transforming digital reference through research and evaluation. In People Transforming Information - Information Transforming People - Proceedings of the 71st ASIS&T Annual Meeting, ASIST 2008, Columbus, OH, USA, October 24-29, 2008. Volume 45 of Proceedings of the Association for Information Science and Technology, pages 1-11, Wiley, 2008. [doi]
Abstract is missing.