Sarah Read. Crossing boundaries with research tools: the value of a mobile ethnography platform developed for customer experience research for technical communication. In Julie Staggers, Daniel P. Richards, Tim Amidon, Ehren Pflugfelder, editors, Proceedings of the 37th ACM International Conference on the Design of Communication, SIGDOC 2019, Portland, OR, USA, October 4-6, 2019. ACM, 2019. [doi]
Abstract is missing.