Table of Contents

• Documentation as a cross-cutting concern of softwareJames D. Palmer, Nakai McAddis. [doi]
• Artificial intelligence in news photographs: a cross-cultural visual content analysisYeqing Kong. [doi]
• Disaster documentation: the impact of Oregon's evolving damage assessment methodology for emergency declarationsHenry Covey. [doi]
• Dynamic design for technical communicationLoel Kim, Liz Lane. [doi]
• Design tensions: interaction criticism on Instagram's mobile interfaceOmar Sosa Tzec. [doi]
• Negotiating research stance: an ecology of tensions in the design and practice of community-engaged researchW. Michele Simmons, Timothy R. Amidon. [doi]
• Improving student food insecurity interfacesAndrew Mara. [doi]
• Challenges of automatically evaluating rich internet applications accessibilityHumberto Lidio Antonelli, Leonardo Sensiate, Willian Massami Watanabe, Renata Pontin de Mattos Fortes. [doi]
• Challenges and insights for fostering academic-industry collaborations in UXLaura Gonzales, Heather Noel Turner. [doi]
• Startup workplace, mobile games, and older adults: a practical guide on UX, usability, and accessibility evaluationAndré de Lima Salgado, Fernanda Maciel Federici, Renata Pontin de Mattos Fortes, Vivian Genaro Motti. [doi]
• Creating interdisciplinary collaborative teaching/learning praxis with design thinking, communication, and compositionSweta Baniya, Nathan Mentzer, Dawn Laux, Aidan Holtan, Shawn Farrington, Christi Eden, Derek Sherman, Liwei Zhang. [doi]
• Tactical technical communication in communities: legitimizing community-created user-generated instructionsAvery C. Edenfield, Lehua Ledbeter. [doi]
• You got a job; now what?: how early-career technical communicators professionalize and learn in a corporate technology contextStacey Pigg, Arthur Berger, Laura Zdanski, Rachael Graham. [doi]
• Conditional usability testing for UX optimizationNupoor Ranade. [doi]
• Beyond cultural dimensions: digital inclusion in global UXNadya Shalamova. [doi]
• UX methods in the data lab: arguing for validityTrinity C. Overmyer. [doi]
• Breaking the exclusionary boundary between user experience and accessZsuzsanna B. Palmer, Sushil K. Oswal, Sherena Huntsman. [doi]
• Building bridges to customer needs in open source documentationAshley R. Hardin. [doi]
• Developing a transdisciplinary, qualitative approach to writing technology researchDevon Cook. [doi]
• Professional practice, amateur profile: mapping amateur game design communitiesRachel Atherton, Alisha Karabinus. [doi]
• Behind the starbucks counter: design solutions for utilizing virtual reality for collaborative trainingAda S. Kim. [doi]
• Communicating design-related intellectual influence: towards visual referencesJordan Beck, Omar Sosa Tzec, John M. Carroll. [doi]
• Feminist design thinking: a norm-creative approach to communication designJason Chew Kit Tham. [doi]
• Breaking the exclusionary boundary between user experience and access: steps toward making UX inclusive of users with disabilitiesSushil K. Oswal. [doi]
• Optimizing design thinking: theatrical improv's effects on creativity within groupsNicholas Hennigan. [doi]
• A corpus-assisted analysis of recruitment postings in content strategyChenxing Xie. [doi]
• How queer theory can inform design thinking pedagogyZarah C. Moeggenberg, Rebecca Walton. [doi]
• The food locker: an innovative, user-centered approach to address food insecurity on campusErin Schoch, Anna Maria Larican Anico Choi, Harrison Lee, Sequoia Connor, Emma J. Rose. [doi]
• Redesigning audiences in technical communicationPhilip P. Gallagher. [doi]
• Creating a bilingual, localized glossary for end-of-life-decision-making in borderland communitiesLucia Dura, Laura Gonzales, Guillermina Solis. [doi]
• Crossing boundaries with research tools: the value of a mobile ethnography platform developed for customer experience research for technical communicationSarah Read. [doi]
• The productive use of boundaries in a collaborative digital projectJessica Gibbons, Rebekah Small. [doi]
• Games and technical communication at the crossroads: defining and designing game studiesAlisha Karabinus. [doi]
• Designing emerging technologies for and with neurodiverse usersVivian Genaro Motti. [doi]
• How to debate a border: supporting infrastructure publics through communication system designDaniel Carter. [doi]
• User experience design for older adults: experience architecture and methodology for users aged 60+Allegra W. Smith. [doi]
• Not just users: mapping the range of user roles in open development games projectsLuke Thominet. [doi]
• Affordable patient record automation for small clinics: field testing the piClinic consoleRobert B. Watson. [doi]
• Risk awareness and the user experienceRichard F. Forno. [doi]
• Global content strategy: content analysis and observational study of university websitesKhawar Latif Khan. [doi]
• Designing metrics to evaluate the help center of Baidu cloudZhijun Gao, Yuxin Gao, Jingjing Xu. [doi]
• Blue shift: "policing" metaphors for professional ecologiesJoseph Forte. [doi]
• Blogging to disseminate research: sharing results with communities and partnersChristina Nelson, Emma J. Rose. [doi]
• A practitioner view of content strategy best practices in technical communication: a meta-analysis of the literatureGuiseppe Getto, Jack Labriola, Sheryl Ruszkiewicz. [doi]
• Comparative study of networked communities, crisis communication, and technology: rhetoric of disaster in Nepal earthquake and hurricane MariaSweta Baniya. [doi]
• Boundary of content ecology: chatbots, user experience, heuristics, and pedagogyHuiling Ding, Nupoor Ranade, Alexandra Cata. [doi]
• Smart toys and children's privacy: usable privacy policy insights from a card sorting experimentAndré de Lima Salgado, Felipe Silva Dias, João Pedro Rodrigues Mattos, Renata Pontin de Mattos Fortes, Patrick C. K. Hung. [doi]
• Cultivating mindfulness in the user experience of science communicationClaire Lauer Arizona. [doi]
• Using content analysis to explore users' perceptions and experiences using a novel citizen first responder appCandice A. Welhausen, Kristin M. Bivens. [doi]
• Expanding the boundaries of community by making space for inclusive participationBridget Hanchek, Liza Potts. [doi]
• Chinese women's rhetorical agency in reproduction and social mediaHua Wang. [doi]