João Reis, Marlene Amorim, Nuno Melão. Disclosing Paths for Multi-channel Service Research: A Contemporaneous Phenomenon and Guidelines for Future Investigations. In Henriqueta Nóvoa, Monica Dragoicea, editors, Exploring Services Science - 6th International Conference, IESS 2015, Porto, Portugal, February 4-6, 2015, Proceedings. Volume 201 of Lecture Notes in Business Information Processing, pages 289-300, Springer, 2015. [doi]
@inproceedings{ReisAM15,
title = {Disclosing Paths for Multi-channel Service Research: A Contemporaneous Phenomenon and Guidelines for Future Investigations},
author = {João Reis and Marlene Amorim and Nuno Melão},
year = {2015},
doi = {10.1007/978-3-319-14980-6_23},
url = {http://dx.doi.org/10.1007/978-3-319-14980-6_23},
researchr = {https://researchr.org/publication/ReisAM15},
cites = {0},
citedby = {0},
pages = {289-300},
booktitle = {Exploring Services Science - 6th International Conference, IESS 2015, Porto, Portugal, February 4-6, 2015, Proceedings},
editor = {Henriqueta Nóvoa and Monica Dragoicea},
volume = {201},
series = {Lecture Notes in Business Information Processing},
publisher = {Springer},
isbn = {978-3-319-14979-0},
}