Believable Digital Humans: Toward a Mutable Design Framework for Customer Service Experiences

Alex Reppel, Yang (Anna) Li, Mark Lycett, Krisanee Meechao. Believable Digital Humans: Toward a Mutable Design Framework for Customer Service Experiences. Int. J. Electronic Commerce, 30(3):296-324, July 2026. [doi]

Abstract

Abstract is missing.