Bob Roberts, Adomas Svirskas. Dynamic Management of Business Service Quality in Collaborative Commerce Systems. In Manuel de Jesus Mendes, Reima Suomi, Carlos Passos, editors, Digital Communities in a Networked Society: eCommerce, eBusiness, and eGovernment, The Third IFIP Conference on E-Commerce, E-Business, E-Government (I3E 2003), September 21-24, 2003, São Paulo, Brazil. Volume 268 of IFIP Conference Proceedings, pages 89-101, Kluwer, 2003.
@inproceedings{RobertsS03:0, title = {Dynamic Management of Business Service Quality in Collaborative Commerce Systems}, author = {Bob Roberts and Adomas Svirskas}, year = {2003}, researchr = {https://researchr.org/publication/RobertsS03%3A0}, cites = {0}, citedby = {0}, pages = {89-101}, booktitle = {Digital Communities in a Networked Society: eCommerce, eBusiness, and eGovernment, The Third IFIP Conference on E-Commerce, E-Business, E-Government (I3E 2003), September 21-24, 2003, São Paulo, Brazil}, editor = {Manuel de Jesus Mendes and Reima Suomi and Carlos Passos}, volume = {268}, series = {IFIP Conference Proceedings}, publisher = {Kluwer}, isbn = {1-4020-7795-5}, }