Experience Design meets Service Design: Method Clash or Marriage?

Virpi Roto, Jung-Joo Lee, Tuuli Mattelmäki, John Zimmerman. Experience Design meets Service Design: Method Clash or Marriage?. In Regan L. Mandryk, Mark Hancock, Mark Perry, Anna Cox, editors, Extended Abstracts of the 2018 CHI Conference on Human Factors in Computing Systems, CHI 2018, Montreal, QC, Canada, April 21-26, 2018. ACM, 2018. [doi]

Abstract

Abstract is missing.