Anna Salmi, Juha Kronqvist, Päivi Pöyry-Lassila. Supporting empathy in business process simulation with scenarios. In Artur Lugmayr, Heljä Franssila, Olli Sotamaa, Christian Safran, Timo Aaltonen, editors, Proceedings of the 14th International Academic MindTrek Conference: Envisioning Future Media Environments, MindTrek 2010, Tampere, Finland, October 6-8, 2010. pages 237-241, ACM, 2010. [doi]
@inproceedings{SalmiKP10,
title = {Supporting empathy in business process simulation with scenarios},
author = {Anna Salmi and Juha Kronqvist and Päivi Pöyry-Lassila},
year = {2010},
doi = {10.1145/1930488.1930537},
url = {http://doi.acm.org/10.1145/1930488.1930537},
researchr = {https://researchr.org/publication/SalmiKP10},
cites = {0},
citedby = {0},
pages = {237-241},
booktitle = {Proceedings of the 14th International Academic MindTrek Conference: Envisioning Future Media Environments, MindTrek 2010, Tampere, Finland, October 6-8, 2010},
editor = {Artur Lugmayr and Heljä Franssila and Olli Sotamaa and Christian Safran and Timo Aaltonen},
publisher = {ACM},
isbn = {978-1-4503-0011-7},
}