Leonardo Sandoval-Guzman, Helen Petrie. Using Freedom of Information requests to understand usability problems with e-government websites. In Lynne E. Hall, Tom Flint, Suzy O'Hara, Phil Turner, editors, HCI 2017 - Digital make-believe. Proceedings of the 31st International BCS Human Computer Interaction Conference, BCS HCI 2017, University of Sunderland, St Peter's campus, Sunderland, UK, 3-6 July 2017. Workshops in Computing, BCS, 2017.
Abstract is missing.