PersoNet: A Novel Framework for Personality Classification-Based Apt Customer Service Agent Selection - researchr publication authors

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Lidia Sandra, Harjanto Prabowo, Ford Lumban Gaol, Sani Muhamad Isa. PersoNet: A Novel Framework for Personality Classification-Based Apt Customer Service Agent Selection. IEEE Access, 12:25200-25214, 2024. [doi]

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