Hígor Ricardo Monteiro Santos, George Valença, Carina Frota Alves. Strategies for Managing Critical Success Factors of BPM Initiatives in Brazilian Public Organizations: A Qualitative Empirical Study. Braz. J. Inf. Syst., 8(1):42-64, 2015. [doi]
@article{SantosVA15,
title = {Strategies for Managing Critical Success Factors of BPM Initiatives in Brazilian Public Organizations: A Qualitative Empirical Study},
author = {Hígor Ricardo Monteiro Santos and George Valença and Carina Frota Alves},
year = {2015},
doi = {10.5753/isys.2015.279},
url = {https://doi.org/10.5753/isys.2015.279},
researchr = {https://researchr.org/publication/SantosVA15},
cites = {0},
citedby = {0},
journal = {Braz. J. Inf. Syst.},
volume = {8},
number = {1},
pages = {42-64},
}