Roland Schegg, Andreas Liebrich, Fang Liu, Jamie Murphy. eService by Swiss and Austrian Hotels: Does Language Matter?. In Martin Hitz, Marianna Sigala, Jamie Murphy, editors, Information and Communication Technologies in Tourism, ENTER 2006, Proceedings of the International Conference in Lausanne, Switzerland, 2006. pages 357-368, Springer, 2006. [doi]
@inproceedings{ScheggLLM06,
title = {eService by Swiss and Austrian Hotels: Does Language Matter?},
author = {Roland Schegg and Andreas Liebrich and Fang Liu and Jamie Murphy},
year = {2006},
doi = {10.1007/3-211-32710-X_48},
url = {http://dx.doi.org/10.1007/3-211-32710-X_48},
researchr = {https://researchr.org/publication/ScheggLLM06},
cites = {0},
citedby = {0},
pages = {357-368},
booktitle = {Information and Communication Technologies in Tourism, ENTER 2006, Proceedings of the International Conference in Lausanne, Switzerland, 2006},
editor = {Martin Hitz and Marianna Sigala and Jamie Murphy},
publisher = {Springer},
isbn = {978-3-211-30987-2},
}