Table of Contents

• Website Development and Evaluations in Tourism: A Retrospective AnalysisRob Law, Billy Bai. 1-12 [doi]
• Analyzing the Authorship of Information Technology Publications in Leading Hospitality and Tourism JournalsRosanna Leung, Rob Law. 13-25 [doi]
• Approaching Tourism as a Complex Dynamic System: Implications and InsightsValentina Ndou, Claudio Petti. 26 [doi]
• Challenges of a Virtual Learning PlatformSirpa Lassila, Jarmo Ritalahti. 27 [doi]
• Satisfaction Profiles and Tourism Curricula - Tourism Organisations Under StudyHarald Pechlaner, Anita Zehrer, Frieda Raich. 28 [doi]
• Pinpointing Tourism Information onto Mobile Maps - A Light-Weight ApproachWieland Schwinger, Christoph Grün, Birgit Pröll, Werner Retschitzegger, Hannes Werthner. 29-43 [doi]
• Attracting Visitors - Using Computer Games Technology to Build a VR-MuseumIngvar Tjøstheim, Joachim Lous. 44-54 [doi]
• Selection of tourist attractions and routing using personalised electronic guidesPieter Vansteenwegen, Dirk Van Oudheusden. 55 [doi]
• Developing a Visualisation Tool for Tour PlanningJayden Kimber, Mladen Georgievski, Nalin Sharda. 56 [doi]
• An Agent-Based Architecture for Museum Visitors Guide SystemsTsvi Kuflik, Adriano Albertini, Paolo Busetta, Cesare Rocchi, Oliviero Stock, Massimo Zancanaro. 57 [doi]
• Providing On-Site Augmented Information to TouristsAurkene Alzua-Sorzabal, María Teresa Linaza, Ana Susperregui. 58 [doi]
• Hokkaido Sculpture Web ant Its Educational ApplicationHajime Saito, Makoto Nishimura, Arimasa Ogasawara, Takashi Maeda, Azuma Ohuchi. 59 [doi]
• Hotel Website Optimization: The Case of Hong KongAntony Chan, Rob Law. 60-73 [doi]
• The Practices of Internet Users in Their Appropriation of Websites of Destination Management OrganizationsFrançois Bédard, Francine Charest. 74 [doi]
• Capturing the Beaten Paths: A Novel Method for Analysing Tourists Spatial Behaviour at an Urban DestinationMarko Modsching, Ronny Kramer, Ulrike Gretzel, Klaus ten Hagen. 75-86 [doi]
• Analysis of Circular Tour Activity Based on GPS LogMitsuyoshi Nagao, Hidenori Kawamura, Masahito Yamamoto, Azuma Ohuchi. 87-98 [doi]
• The Trend of Online Travel Behaviours: Cohort Analysis of 2000 and 2002Jee-Hee Han, Kyoungrae Oh. 99 [doi]
• A Field Trial to Elicit Individual Preferences in the Context of a Mobile Dynamic Tour GuideRonny Kramer, Marko Modsching, Klaus ten Hagen, Ulrike Gretzel. 100-111 [doi]
• A Framework for Developing and Evaluating Mass Customisation Strategies for Online Travel CompaniesMarianna Sigala. 112-124 [doi]
• etPlanner: An IT Framework for Comprehensive and Integrative Travel GuidanceWolfram Höpken, Matthias Fuchs, Markus Zanker, Thomas Beer, Alexander Eybl, Stefan Flores, Sergiu Gordea, Markus Jessenitschnig, Thomas Kerner, Dirk Linke, Jörg Rasinger, Michael Schnabl. 125-134 [doi]
• Usability, Emotions and Customer Satisfaction in Online Travel BookingKurt Matzler, Martin Waiguny, Anita Toschkov, Todd A. Mooradian. 135-146 [doi]
• The Mutual Designing of Travel Websites: Perceptions of the Visually ImpairedJee-Hee Han, Juline Mills. 147-157 [doi]
• Usability Evaluation of mobile Applications in leisure-oriented ContextsGerhard Leitner, Stefan Plattner, Martin Hitz. 158-169 [doi]
• Developing an eTourism Platform for Accessible Tourism in Europe: Technical ChallengesEleni Michopoulou, Dimitrios Buhalis. 170 [doi]
• The European e-Business Market Watch: ICT adoption and E-Business Activity in TourismMarkus Lassnig. 171-181 [doi]
• Potential Use of Advanced, Online Technologies Within Australian Accommodation Sector EnterprisesG. Michael McGrath, Brooke Abrahams, Elizabeth More. 183-195 [doi]
• A Theoretical Framework of Factors Relating to Internet Adoption Stages by Malaysian HotelsNoor Hazarina Hashim, Doina Olaru, Miriam Scaglione, Jamie Murphy. 196-208 [doi]
• Adoption of Innovative River Cruise Information SystemsAstrid Dickinger, Andreas H. Zins. 209-220 [doi]
• The Online Pricing Practices of Up-market Barcelona Hotels - An International ComparisonRicard Santoma, Peter O Connor. 221-233 [doi]
• Dynamic Pricing Strategies for Yield Improvement with Smart Card Adoption in the Dutch Travel IndustryTing Li, Eric van Heck, Peter Vervest. 234 [doi]
• silver Surfers and their online information search behaviourAlice Graeupl. 236-247 [doi]
• Information Requirements of Hotel Guests for Location Based Services: Identifying Characteristic SegmentsHilary Murphy, Roland Schegg. 248-259 [doi]
• Leveraging computer mediated communication for social support in educational travelErik van t Klooster, Frank Go. 260 [doi]
• Promoting Cultural Tourism across Mediterranean Countries through ICT technologies: The Daedalus ProjectAlfredo De Massis, Anna Della Ventura, Triantafillos Karathanasis, Giammarco Tosi, Silvia Zuffi. 261 [doi]
• From Information Behaviour of Independent Travellers to Requirements for Information SystemsMarco Prestipino. 262 [doi]
• Automatic Classification of Websites based on Keyword Extraction of NounsTakatomo Honda, Masahito Yamamoto, Azuma Ohuchi. 263-272 [doi]
• Developing a Knowledge-Based System Using Domain-Specific Ontologies and Experts: The eSAFE Case Study for the Event ManagementClark Hu, Pradeep Racherla, Neha Singh. 273-284 [doi]
• Measuring the Credibility of Recommender SystemsKyung Hyan Yoo, Ulrike Gretzel. 285-295 [doi]
• Product Reviews in Travel Decision MakingFrancesco Ricci, René T. A. Wietsma. 296-307 [doi]
• Application of data warehouse and Decision Support System in soaring site recommendationFrancisco Araque, Alberto Salguero, María M. Abad-Grau. 308-319 [doi]
• On the Significance of Tourism Website EvaluationsMagda Antonioli Corigliano, Rodolfo Baggio. 320-331 [doi]
• Welcome Old Mate, Deal with It Newcomer - Web Site Customer Support Evaluation Based on Customers Experience LevelJonna Järveläinen. 332-343 [doi]
• Using Quality Dimensions in the Evaluation of WebsitesRosemary Stockdale, Michael C. A. Borovicka. 344 [doi]
• Logging Brand Personality Online: Website Content Analysis of Middle Eastern and North African DestinationsAlecia Douglas, Juline E. Mills. 345 [doi]
• Enhancing Company Performance and Customer Service through e-Service ConvenienceChiao-Yun Chang, Sally Dibb. 346-356 [doi]
• eService by Swiss and Austrian Hotels: Does Language Matter?Roland Schegg, Andreas Liebrich, Fang Liu, Jamie Murphy. 357-368 [doi]
• Design and Implementation of a Mobile Phone-based Hospitality Service Quality Assessment SystemThomas Steiner, Antoine Barbara, Florian Doche. 369 [doi]
• Quality of Feedback to E-Mail Requests - An Explorative Study in Alpine Tourism DestinationsMichael Fux, Martina Noti, Thomas Myrach. 370 [doi]
• Evaluation of Emerging Technologies in Tourism: The Case of Travel Search EnginesYoung A. Park, Ulrike Gretzel. 371-382 [doi]
• Visitors Evaluations of Technology Used at Cultural Heritage SitesRuth Owen, Dimitrios Buhalis, Daniel Pletinckx. 383-393 [doi]
• Understanding Travelers Adoption of Hotel Reservation Web sitesCristian Morosan, Miyoung Jeong. 394-405 [doi]
• The "M-Readiness" of Air Travellers: a Comparative Study in South Africa, Sweden and the UKBerendien Lubbe, Carl Scholtz. 406-417 [doi]
• Travel Agents vs. Online Booking: Tackling the Shortcomings of Nowadays Online Tourism PortalsAnton Bogdanovych, Helmut Berger, Simeon J. Simoff, Carles Sierra. 418-428 [doi]
• Developing a Business Model using Open Source Software: A Tourism Case StudyRosemary Stockdale, Bernhard Rieder, Sven Kühne. 429-440 [doi]
• Tailoring DMS Business Models to Destination ConfigurationsClaudio Petti, Valentina Ndou. 441-452 [doi]
• An Investigation of Expert Predictions of Profit Optimisation Opportunities from Information Communication Technologies (ICTs) in the Hotel SectorKate Varini, Hilary Murph. 463-474 [doi]
• e-Marketing, Past and Present: Some ideas for future research agendasRobert Govers, Frank Go. 475-486 [doi]
• An Analysis of Email Marketing Practices of International Hotel Chains: Compliance with Legislative Requirements?Peter O Connor. 487-496 [doi]
• The Web as (a Weak) Enabler of New Marketing Approaches. An In-Depth Study of SMTEs in the DolomitesMariangela Franch, Umberto Martini, Luisa Mich, Pierluigi Novi Inverardi, Federica Buffa. 497 [doi]