Thomas Steiner, Antoine Barbara, Florian Doche. Design and Implementation of a Mobile Phone-based Hospitality Service Quality Assessment System. In Martin Hitz, Marianna Sigala, Jamie Murphy, editors, Information and Communication Technologies in Tourism, ENTER 2006, Proceedings of the International Conference in Lausanne, Switzerland, 2006. pages 369, Springer, 2006. [doi]
Abstract is missing.