Tomas Schweigert, Michael Philipp. ISO 33020 Cornerstone or Pitfall of Process Improvement. In Xabier Larrucea, Izaskun Santamaria, Rory V. O'Connor, Richard Messnarz, editors, Systems, Software and Services Process Improvement - 25th European Conference, EuroSPI 2018, Bilbao, Spain, September 5-7, 2018, Proceedings. Volume 896 of Communications in Computer and Information Science, pages 318-328, Springer, 2018. [doi]
@inproceedings{SchweigertP18,
title = {ISO 33020 Cornerstone or Pitfall of Process Improvement},
author = {Tomas Schweigert and Michael Philipp},
year = {2018},
doi = {10.1007/978-3-319-97925-0_26},
url = {https://doi.org/10.1007/978-3-319-97925-0_26},
researchr = {https://researchr.org/publication/SchweigertP18},
cites = {0},
citedby = {0},
pages = {318-328},
booktitle = {Systems, Software and Services Process Improvement - 25th European Conference, EuroSPI 2018, Bilbao, Spain, September 5-7, 2018, Proceedings},
editor = {Xabier Larrucea and Izaskun Santamaria and Rory V. O'Connor and Richard Messnarz},
volume = {896},
series = {Communications in Computer and Information Science},
publisher = {Springer},
isbn = {978-3-319-97925-0},
}