Stephan Seiler, Song Yao, Wenbo Wang. Does Online Word of Mouth Increase Demand? (And How?) Evidence from a Natural Experiment. Marketing Science, 36(6):838-861, 2017. [doi]
@article{SeilerYW17, title = {Does Online Word of Mouth Increase Demand? (And How?) Evidence from a Natural Experiment}, author = {Stephan Seiler and Song Yao and Wenbo Wang}, year = {2017}, doi = {10.1287/mksc.2017.1045}, url = {https://doi.org/10.1287/mksc.2017.1045}, researchr = {https://researchr.org/publication/SeilerYW17}, cites = {0}, citedby = {0}, journal = {Marketing Science}, volume = {36}, number = {6}, pages = {838-861}, }