Sarika Sharma. Big Data Analytics for Customer Relationship Management: A Systematic Review and Research Agenda. In Mayank Singh 0008, P. K. Gupta 0001, Vipin Tyagi, Jan Flusser, Tuncer I. Ören, Gianluca Valentino, editors, Advances in Computing and Data Sciences - 4th International Conference, ICACDS 2020, Valletta, Malta, April 24-25, 2020, Revised Selected Papers. Volume 1244 of Communications in Computer and Information Science, pages 430-438, Springer, 2020. [doi]
Abstract is missing.