The impact of perceived online service quality on swift guanxi: Implications for customer repurchase intention

Si Shi, Ren Mu, Lin Lin, Yang Chen, Gang Kou, Xue-Jiao Chen. The impact of perceived online service quality on swift guanxi: Implications for customer repurchase intention. Internet Research, 28(2):432-455, 2018. [doi]

Abstract

Abstract is missing.