Md. Abul Kalam Siddike, Youji Kohda, Monirul Hoque. An Evolving Service System in Microfinance: A Case Study in BRAC, Bangladesh. In Yuriko Sawatani, James C. Spohrer, Stephen K. Kwan, Takeshi Takenaka, editors, Serviceology for Smart Service System, Selected papers of the 3rd International Conference of Serviceology, ICServ 2015, San Jose, CA, USA, 7-9 July 2015. pages 169-179, Springer, 2015. [doi]
Abstract is missing.