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C. Estelle Smith, Irfanul Alam, Chenhao Tan, Brian C. Keegan, Anita L. Blanchard. The Impact of Governance Bots on Sense of Virtual Community: Development and Validation of the GOV-BOTs Scale. PACMHCI, 6(CSCW2):1-30, 2022. [doi]
Abstract is missing.