Towards the Total Quality Interface - Applying Taguchi TQM Techniques within the LUCID Method - researchr publication authors

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Andy Smith, Lynne Dunckley. Towards the Total Quality Interface - Applying Taguchi TQM Techniques within the LUCID Method. In Martina Angela Sasse, Jim Cunningham, Russel L. Winder, editors, People and Computers XI, Proceedings of HCI 96. pages 3-17, Springer, 1996.

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