Andy Smith, Lynne Dunckley. Towards the Total Quality Interface - Applying Taguchi TQM Techniques within the LUCID Method. In Martina Angela Sasse, Jim Cunningham, Russel L. Winder, editors, People and Computers XI, Proceedings of HCI 96. pages 3-17, Springer, 1996.
@inproceedings{SmithD96:0,
title = {Towards the Total Quality Interface - Applying Taguchi TQM Techniques within the LUCID Method},
author = {Andy Smith and Lynne Dunckley},
year = {1996},
researchr = {https://researchr.org/publication/SmithD96%3A0},
cites = {0},
citedby = {0},
pages = {3-17},
booktitle = {People and Computers XI, Proceedings of HCI 96},
editor = {Martina Angela Sasse and Jim Cunningham and Russel L. Winder},
publisher = {Springer},
isbn = {3-540-76069-5},
}