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Siva Sockalingam, Andrew Doswell. A Conflict Strategy for BPR. In Robert D. Galliers, Ciaran Murphy, Sven A. Carlsson, Claudia Loebbecke, Hans Robert Hansen, Ramon O'Callaghan, editors, Proceedings of the Fifth European Conference on Information Systems, ECIS 1997, Cork, UK, 1997. pages 602-617, Cork Publishing Ltd, 1997. [doi]

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