Process Mining and Root Cause Analysis for Detecting Inefficiencies in Business Processes: an Applied Case in a Brazilian Telecommunications Provider - researchr publication authors

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Luiz Fernando Puttow Southier, Esther Maria Rojas Krugger, Cleiton dos Santos Garcia, Edson Emílio Scalabrin. Process Mining and Root Cause Analysis for Detecting Inefficiencies in Business Processes: an Applied Case in a Brazilian Telecommunications Provider. In Weiming Shen 0001, Jean-Paul A. Barthès, Junzhou Luo, Adriana S. Vivacqua, Daniel Schneider 0008, Cheng Xie, Jinghui Zhang, Haibin Zhu, Kunkun Peng, Claudia Lage Rebello da Motta, editors, 26th International Conference on Computer Supported Cooperative Work in Design, CSCWD 2023, Rio de Janeiro, Brazil, May 24-26, 2023. pages 53-58, IEEE, 2023. [doi]

This author has not been identified. Look up 'Luiz Fernando Puttow Southier' in GoogleThis author has not been identified. Look up 'Esther Maria Rojas Krugger' in GoogleThis author has not been identified. Look up 'Cleiton dos Santos Garcia' in GoogleThis author has not been identified. Look up 'Edson Emílio Scalabrin' in Google

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