How Should Developers Respond to App Reviews? Features Predicting the Success of Developer Responses

Kamonphop Srisopha, Daniel Link, Barry W. Boehm. How Should Developers Respond to App Reviews? Features Predicting the Success of Developer Responses. In Ruzanna Chitchyan, Jingyue Li, Barbara Weber, Tao Yue, editors, EASE 2021: Evaluation and Assessment in Software Engineering, Trondheim, Norway, June 21-24, 2021. pages 119-128, ACM, 2021. [doi]

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