On the Transition of Service Systems from the Good-Dominant Logic to Service-Dominant Logic: A System Dynamics Perspective

Carlos Legna Verna, Miroljub Kljajic. On the Transition of Service Systems from the Good-Dominant Logic to Service-Dominant Logic: A System Dynamics Perspective. IJITSA, 7(2):1-19, 2014. [doi]

Abstract

Abstract is missing.