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Enabling Smart Logistics for Service Operations

Yingli Wang, Mohamed M. Naim, Leighton Evans. Enabling Smart Logistics for Service Operations. In Gilbert Owusu, Paul O'Brien, John McCall, Neil F. Doherty, editors, Transforming Field and Service Operations, Methodologies for Successful Technology-Driven Business Transformation. pages 237-256, Springer, 2013. [doi]

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