Mark Campbell Williams. A Soft Systems Case Study Investigating The Information System Of A Small Business And Demonstrating The Usefulness Of Rich Pictures. In Graeme Altmann, John Lamp, Peter E. D. Love, Purnendu Mandal, Ross Smith, Matthew J. Warren, editors, ICSTM2000, International Conference on Systems Thinking in Management, Geelong, Australia, November 8-10, 2000. Volume 72 of CEUR Workshop Proceedings, CEUR-WS.org, 2000. [doi]
Abstract is missing.