aDMSCN: A Novel Perspective for User Intent Prediction in Customer Service Bots - researchr publication authors

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Kuan Xu, Chilin Fu, Xiaolu Zhang, Cen Chen, Ya Lin Zhang, Wenge Rong, Zujie Wen, Jun Zhou, Xiaolong Li 0005, Yu Qiao 0001. aDMSCN: A Novel Perspective for User Intent Prediction in Customer Service Bots. In Mathieu d'Aquin, Stefan Dietze, Claudia Hauff, Edward Curry, Philippe Cudré-Mauroux, editors, CIKM '20: The 29th ACM International Conference on Information and Knowledge Management, Virtual Event, Ireland, October 19-23, 2020. pages 2853-2860, ACM, 2020. [doi]

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