Kuan Xu, Chilin Fu, Xiaolu Zhang, Cen Chen, Ya Lin Zhang, Wenge Rong, Zujie Wen, Jun Zhou, Xiaolong Li 0005, Yu Qiao 0001. aDMSCN: A Novel Perspective for User Intent Prediction in Customer Service Bots. In Mathieu d'Aquin, Stefan Dietze, Claudia Hauff, Edward Curry, Philippe Cudré-Mauroux, editors, CIKM '20: The 29th ACM International Conference on Information and Knowledge Management, Virtual Event, Ireland, October 19-23, 2020. pages 2853-2860, ACM, 2020. [doi]
@inproceedings{XuFZCZRWZ0020,
title = {aDMSCN: A Novel Perspective for User Intent Prediction in Customer Service Bots},
author = {Kuan Xu and Chilin Fu and Xiaolu Zhang and Cen Chen and Ya Lin Zhang and Wenge Rong and Zujie Wen and Jun Zhou and Xiaolong Li 0005 and Yu Qiao 0001},
year = {2020},
doi = {10.1145/3340531.3412683},
url = {https://doi.org/10.1145/3340531.3412683},
researchr = {https://researchr.org/publication/XuFZCZRWZ0020},
cites = {0},
citedby = {0},
pages = {2853-2860},
booktitle = {CIKM '20: The 29th ACM International Conference on Information and Knowledge Management, Virtual Event, Ireland, October 19-23, 2020},
editor = {Mathieu d'Aquin and Stefan Dietze and Claudia Hauff and Edward Curry and Philippe Cudré-Mauroux},
publisher = {ACM},
isbn = {978-1-4503-6859-9},
}