Zherui Yang, Aaron Cheng, Ting Li. Still Targeting Younger Customers? A Field Experiment on Digital Communication Channel Migration. In Helmut Krcmar, Jane Fedorowicz, Wai Fong Boh, Jan Marco Leimeister, Sunil Wattal, editors, Proceedings of the 40th International Conference on Information Systems, ICIS 2019, Munich, Germany, December 15-18, 2019. Association for Information Systems, 2019. [doi]
Abstract is missing.