The following publications are possibly variants of this publication:
- Empirical investigation of customers channel extension behavior: Perceptions shift toward the online channelShuiqing Yang, Yaobin Lu, Ling Zhao, Sumeet Gupta. chb, 27(5):1688-1696, 2011. [doi]
- Understanding consumers' mobile channel continuance: an empirical investigation of two fitness mechanismsShuiqing Yang, Yaobin Lu, Yuangao Chen, Sumeet Gupta. behaviourIT, 34(12):1135-1146, 2015. [doi]