Yue Yuan, Ke Ke Qi, Aaron Marcus. Gamification and Persuasion of HP IT Service Management to Improve Performance and Engagement. In Fiona Fui-Hoon Nah, Chuan-Hoo Tan, editors, HCI in Business - Second International Conference, HCIB 2015, Held as Part of HCI International 2015, Los Angeles, CA, USA, August 2-7, 2015, Proceedings. Volume 9191 of Lecture Notes in Computer Science, pages 550-562, Springer, 2015. [doi]
Abstract is missing.