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ICIS 2007 Panel Report: Bridging Service Computing and Service Management: How MIS Contributes to Service Orientation

J. Leon Zhao, Cheng Hsu, Hemant K. Jain, James C. Spohrer, Mohan Tanniru, Harry J. Wang. ICIS 2007 Panel Report: Bridging Service Computing and Service Management: How MIS Contributes to Service Orientation. CAIS, 22:22, 2008. [doi]

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