Abstract is missing.
- Conversational Repair Strategies to Cope with Errors and Breakdowns in Customer Service Chatbot ConversationsAnouck Braggaar, Jasmin Verhagen, Gabriëlla Martijn, Christine Liebrecht. 23-41 [doi]
- Aragón Open Data Assistant, Lesson Learned of an Intelligent Assistant for Open Data AccessRafael del-Hoyo-Alonso, Vega Rodrigalvarez-Chamarro, Jorge Vea-Murguía, Iñigo Zubizarreta, Julián Moyano-Collado. 42-57 [doi]
- Saleshat: A LLM-Based Social Robot for Human-Like Sales ConversationsLeon Hanschmann, Ulrich Gnewuch, Alexander Maedche. 61-76 [doi]
- Leveraging Large Language Models as Simulated Users for Initial, Low-Cost Evaluations of Designed ConversationsJan de Wit. 77-93 [doi]
- Examining Lexical Alignment in Human-Agent Conversations with GPT-3.5 and GPT-4 ModelsBoxuan Wang, Mariët Theune, Sumit Srivastava. 94-114 [doi]
- In Search of Dark Patterns in ChatbotsVerena Traubinger, Sebastian Heil, Julián Grigera, Alejandra Garrido 0001, Martin Gaedke. 117-132 [doi]
- Language Ideology Bias in Conversational TechnologySviatlana Höhn, Bettina Migge, Doris Dippold, Britta Schneider, Sjouke Mauw. 133-148 [doi]
- Conversational Interactions with NPCs in LLM-Driven Gaming: Guidelines from a Content Analysis of Player FeedbackSamuel Rhys Cox, Wei Tsang Ooi. 167-184 [doi]
- Exploring the Dark Corners of Human-Chatbot Interactions: A Literature Review on Conversational Agent AbuseRoberta De Cicco. 185-203 [doi]
- Anticipating User Needs: Insights from Design Fiction on Conversational Agents for Computational ThinkingJacob Penney, João Felipe Pimentel, Igor Steinmacher, Marco Aurélio Gerosa. 204-219 [doi]