Table of Contents

• Perceptions and Strategies of Hospitality and Tourism Practitioners on Social Media: An Exploratory StudyJulian K. Ayeh, Daniel Leung, Norman Au, Rob Law. 1-12 [doi]
• Social Media Use and Impact during the Holiday Travel Planning ProcessJohn Fotis, Dimitrios Buhalis, Nicos Rossides. 13-24 [doi]
• An Assessment of Contagion on Social Networking SitesIis P. Tussyadiah. 25-35 [doi]
• ConTur: An Intelligent Content Management System for the Tourism SectorGermán Herrero Cárcel, Aida Campo, Maria Gil, Ana Garcia, David Martin, Ion Zugasti, Sonia Bilbao, Amalia Perez, Hristo Koshutanski, Antonio Maña, Iñaki Perez De Albeniz. 36-47 [doi]
• EmocionómetroAurkene Alzua-Sorzabal, Ion Gil Fuentetaja, Maria Peralta Ariza. 48-59 [doi]
• Analysing the Emotional Appeal of a Website through Verbal and Pictorial StimuliAnke Schneider, Barbara Stangl. 60-71 [doi]
• eTourism: Multimedia Brochures and Communication ChainsNicoletta Di Blas, Paolo Paolini. 72-83 [doi]
• An Analysis of the Perceived Value of Touristic Location Based ServicesBarbara Neuhofer. 84-95 [doi]
• A Typology of Travellers based on their Propensity to go online before, during and after the TripAnne-Mette Hjalager, Jan Møller Jensen. 96-107 [doi]
• A Methodology for Building MicroformatsWilhelm Loibl, Dora Tüz. 108-119 [doi]
• TripAdvisor.com vs. NYCGO.com: Evaluation of Functional Components of Generalist and Specialist Tourism WebsitesYoung-shin Lim, Eunice Eunjung Yoo. 120-131 [doi]
• Hotel Information Exposure in Cyberspace: The Case of Hong KongRosanna Leung, Rob Law. 132-142 [doi]
• Drivers of E-commerce Adoption in Egyptian Travel AgentsMohamed Abou-Shouk, Wai Mun Lim. 143-154 [doi]
• A Follow Up of Internet Adopters' Use, Perceptions and Channel Preferences of Electronic Travel ServicesNiklas Eriksson. 155-166 [doi]
• Modelling and Comparing Malaysian Hotel Website DiffusionNoor Hazarina Hashim, Miriam Scaglione, Jamie Murphy. 167-178 [doi]
• Interacting with a Social Web of Smart Objects for Enhancing Tourist ExperiencesFederica Cena, Fabrizio Antonelli, Giulia Biamino, Francesca Carmagnola, Elisa Chiabrando, Luca Console, Vincenzo Cuciti, Matteo Demichelis, Franco Fassio, F. Franceschi, Roberto Furnari, Cristina Gena, Marina Geymonat, Piercarlo Grimaldi, Pierluigi Grillo, Elena Guercio, Silvia Likavec, Ilaria Lombardi, Dario Mana, Alessandro Marcengo, Michele Mioli, Mario Mirabelli, Monica Perrero, Claudia Picardi, Federica Protti, Amon Rapp, Roberta Sandon, Rossana Simeoni, Daniele Theseider Dupré, Ilaria Torre, Andrea Toso, Fabio Torta, Fabiana Vernero. 179-190 [doi]
• Flashpacking: A Discussion of Independent Travel in a Digital WorldCody Morris Paris. 191-202 [doi]
• A 'Green Economy Tourism System' (GETS): Architecture and UsageAlexandra Law, G. Michael McGrath, Terry De Lacy. 203-214 [doi]
• eTcoMM - eTourism Communication Maturity Model. A Framework to evaluate the Maturity of a DMO when it comes to the Online Communication Management: The Case of Canton Ticino and LombardyElena Marchiori, Giulia Pavese, Lorenzo Cantoni. 215-226 [doi]
• Tourism Training: An Investigation of Virtual Learning Experience in the Context of a Virtual WorldYu-Chih Huang, Sheila J. Backman, Lan-Lan Chang. 227-238 [doi]
• Potential-of-Interest Maps for Mobile Tourist Information ServicesYohei Kurata. 239-248 [doi]
• Territoriality and Consumption Behaviour with Location-Based MediaIis P. Tussyadiah. 249-259 [doi]
• Evaluation of Mobile Augmented Reality Applications for Tourism DestinationsMaría Teresa Linaza, David Marimón, Paula Carrasco, Roberto Álvarez, Javier Montesa, Salvador Ramón Aguilar, Gorka Diez. 260-271 [doi]
• Digitalizing Loyalty Cards in TourismWolfram Höpken, Philipp Deubele, Gerhard Höll, Jörn Kuppe, Dominik Schorpp, Roger Olides Zapata Licones, Matthias Fuchs. 272-283 [doi]
• Evaluation of Intelligent Routes for Personalised Electronic Tourist GuidesAnder García, María Teresa Linaza, Olatz Arbelaitz. 284-295 [doi]
• Mobile Tourism Services and Technology Acceptance in a Mature Domestic Tourism Market: The Case of SwitzerlandAdrian Bader, Markus Baldauf, Sandra Leinert, Matthes Fleck, Andreas Liebrich. 296-307 [doi]
• The New Landscape of Travel: A Comprehensive Analysis of Smartphone AppsDan Wang, Zheng Xiang. 308-319 [doi]
• Recommending Hotels based on Multi-Dimensional Customer RatingsDietmar Jannach, Fatih Gedikli, Zeynep Karakaya, Oliver Juwig. 320-331 [doi]
• Information Extraction for a Tourist Recommender SystemAgo Luberg, Priit Järv, Tanel Tammet. 332-343 [doi]
• Towards a Typology of Retail Cybermediation in Tourism MarketsBenjamin Rensmann. 344-355 [doi]
• Network Analysis of the Austrian eTourism WebRoland Piazzi, Rodolfo Baggio, Julia Neidhardt, Hannes Werthner. 356-367 [doi]
• Electronic Marketing for China Outbound Tourism: Implications from Chinese Online TravellersEdmond H. C. Wu, Rob Law, Chaozhi Zhang. 368-378 [doi]
• A study of Hospitality and Travel-Related Deals on Hong Kong Group-buying WebsitesAda Lo, Joey Wu, Rob Law. 379-390 [doi]
• New Tools for Studying Visitor Behaviours in Museums: A Case Study at the LouvreYuji Yoshimura, Fabien Girardin, Juan Pablo Carrascal, Carlo Ratti, Josep Blat. 391-402 [doi]
• A New Hotel Online Reputation Framework for Ontology Learning DevelopmentSofia Reino, Aihnoa Serna, Carlos Lamsfus, Aurkene Alzua-Sorzabal. 403-414 [doi]
• When and Where Tourists are Viewing Exhibitions: Toward Sophistication of GPS-Assisted Tourist Activity SurveysJunya Kawase, Yohei Kurata, Naoto Yabe. 415-425 [doi]
• Identification of Innovative Users for New Service Development in TourismRita Faullant, Ines Krajger, Markus Zanker. 426-436 [doi]
• Differences in Social Presence PerceptionsMyunghwa Kang, Ulrike Gretzel. 437-447 [doi]
• Factors influencing Travellers' e-Ratings and e-Complaints about Hotel Services: Insights from an Italian Tourism DestinationGiacomo Del Chiappa, Stefano Dall'Aglio. 448-459 [doi]
• Classification of Customer Reviews based on Sentiment AnalysisDietmar Gräbner, Markus Zanker, Günther Fliedl, Matthias Fuchs. 460-470 [doi]
• Monitoring and Summarization of Hotel ReviewsWalter Kasper, Mihaela Vela. 471-482 [doi]
• Destinations Similarity Based on User Generated Pictures' TagsAlessandro Inversini, Davide Eynard, Elena Marchiori, Leonardo Gentile. 483-493 [doi]
• What's in a Travel Review Title?Silvia De Ascaniis, Ulrike Gretzel. 494-505 [doi]
• An Empirical Study on the Relationship between Twitter Sentiment and Influence in the Tourism DomainDonato Barbagallo, Leonardo Bruni, Chiara Francalanci, Paolo Giacomazzi. 506-516 [doi]