Abstract is missing.
- The Context of IS&N - IntroductionMário Campolargo. 1-3
- Standards for Integrated Services and NetworksK. R. Dickerson, J. P. Chester. 5-16
- Industrial Requirements on a Service Creation EnvironmentJoacim Hållstrand, Declan Martin. 17-25
- Defining and Structuring Service Requirements on the IN in order to Evaluate IN Architecture InitiativesDan Keane, Ciarán Treanor, Sandra Licciardi, Telma Mota. 27-37
- Service Engineering versus Software Engineering - A Foundational StudyMícheál Mac an Airchinnigh, Hans-Jürgen Kugler. 39-49
- Integration of Adaptations for People with Special NeedsNick A. Hine, William Beattie, I. A. S. Gordon, John L. Arnott, Andy McKinlay, A. Spaepen, F. Wauters. 51-60
- Surveillance and Protection in IBC Management: The Applicability of Two RACE Security Projects - SecureNet II and SESAMEDimitris Androutsopoulos, Per Kaijser, Sokratis K. Katsikas, Kåre Presttun, Don Salmon, Paul G. Spirakis. 61-72
- User Interfaces and their Implications for Future Services - IntroductionKerstin Keil. 73-74
- Metaphors and Layers of Signification: The Consequences for Advanced User Service InterfacesChris Condon, Stephan Keuneke. 75-87
- Graphical User Interface Syle Guide for Mobile Communication ServicesMartine Abramovici, Niels Klußmann. 89-97
- Advanced Videocommunications with Stereoscopy and Individual PerspectivesKlaus Hopf, Detlef Runde, Martin Böcker. 99-108
- Hypermedia Applications for Distance Education and TrainingManfred Thüring, Jörg Hannemann, Jörg M. Haake. 109-120
- Component Models and Service Creation - IntroductionPeter Schoo. 121-122
- Future Communication Networks - What (Public) Service Providers Should ProvideKai Jakobs. 123-132
- Modelling Services in the Portfolio from a Service Provisioning PerspectiveMarjan Grasdijk, Jan Dreteler, Harold Braux, Jean-Louis Le Bail. 133-143
- Enhanced IN for Personal CommunicationsHans Bisseling, Jos den Hartog, Bert Schrijver. 145-155
- A Component Theory for Telecommunication ArchitecturesHaijiang Li. 157-167
- Building Dedicated Service Creation Environments for Reuse Based ProductionLars Pontén, Joacim Hållstrand, Maria Manuela Marques. 169-178
- TMN Implementation Issues - IntroductionR. J. Lewis. 179-180
- Management of Optical Networks: SNMP Agents Enabling TMNAbilio Carvalho, Fausto de Carvalho, George Pavlou. 181-191
- Requirements of Inter-Domain Management and their Implications for TMN Architecture and ImplementationLennart H. Bjierring, Michael Tschichholz. 193-206
- Security Requirements of the TMN X-Interface within End-to-End Service Management of Virtual Private NetworksWilliam Donnelly, S. O Connell. 207-217
- High-Level Access APIs in the OSIMIS TMN Platform: Harnessing and HidingGeorge Pavlou, Thurain Tin, Andy Carr. 219-230
- Services and Services Management - IntroductionPatrick McLaughlin. 231-233
- User Requirements for Advanced Communication ServicesA. M. Clarke, S. M. Pomfrett. 235-245
- Personal Communication - What is Beyond Radio?Norbert Niebert, Eckhard Geulen. 247-257
- Service Provisioning in a Multi-Provider EnvironmentRob Davison, P. O Brien. 259-271
- Application of TINA-C Architecture to Management ServicesLuis A. de la Fuente, Juan Pavón, Nikolaus Singer. 273-284
- An Evolutionary Approach for TMN Management of IN ServicesNuno Beires, Thomas Magedanz, Maarten Kockelmans. 285-294
- The Use of TMN as an Architectural Framework for Value Added Services ManagementIwar de Caluwé, Peter Leever, Johan Wester. 295-304
- End-to-End Service Management with Multiple ProvidersLennart H. Bjierring, Jürgen M. Schneider. 305-318
- Beyond IN - IntroductionJane Hunt. 319-320
- Personal Communication - Network Aspects and ImplementationsUlf Jonsson, Stephan Kleier. 321-331
- A Service Creation Environment for a Future Intelligent NetworkParminder Mudhar. 333-342
- Providing Services in a World of IBC Resources: An Architectural ApproachDidoe Prevedourou, Ingmar Tönnby, George D. Stamoulis, Tao An. 343-353
- Service Specification Concepts in TINA-CHendrik Berndt, Peter Graubmann, Masaki Wakano. 355-366
- Application of Distributed Techniques to the Modelling of IN Architectures and Support of Service ExecutionPedro Carvalho, Miguel Mesquita, Luís da Silva, Filipe Roque. 367-376
- Distributed Transaction Processing in the IBCGérard Lacoste. 377-389
- Methods and Tools - IntroductionAlex Galis. 391-392
- Formalisation of Properties for Feature Interaction Detection: Experience in a Real-Life SituationWiet Bouma, Willem J. M. Levelt, Alfo Melisse, Kees Middelburg, Louis Verhaard. 393-405
- Development of Telecommunications Management System Using 00 Methods and CASE Tool SupportPeter Søby Nielsen, Birgitte Lønvig. 407-418
- A Decision Support System for Assurance of Quality of Service in Intelligent Network Service ProvisioningA. Newcombe, D. D. Botvitch, Fiona Lodge, Thomas Curran. 419-431
- Formal Description of OSI Management Information Structure as a Prerequisite for Formal Specifications of TMN InterfacesJoaquín Keller, Olivier Dubuisson. 433-442
- Specification and Design of TMN Systems - IntroductionDeclan O Sullivan. 443-444
- Structuring Principles for Total Quality Management in IBCNZissis Lioupas, Yannis I. Manolessos, Michael E. Theologou. 445-454
- Service / Resource Discovery and AllocationD. C. Doyle, Don Cochrane. 455-466
- Specifying Pan-European Management SystemsLinda Strick, Jens Meinköhn. 467-477
- Computational Modelling - UPT Split Charging Management CaseEirik Dahle, Pier Luigi Giganti. 479-490
- Scenarios - IntroductionAlfred Ressenig. 491
- Security in Use and Management of VPN - a Banking ScenarioJon Ølnes, Pål Spilling, Andrew Berquist. 493-502
- SAMSON, Security Management in a Health Care ScenarioBirgit Baum-Waidner, Herbert Bunz, Christoph Capellaro. 503-512
- IN Service Security and Service Management Security and their Relationships - Using UPT as a Case StudyDominique Maillot, Jon Ølnes, Pål Spilling. 513-524
- Architectures and Methods - IntroductionSebastiano Trigila. 525-527
- A Service-Driven Vision of Integrated Broadband Communications: the OSA ApproachGaetano Bruno, Jan Insulander, Ulf Larsson, Ferdinando Lucidi. 529-538
- Concepts for a Flexible Service ArchitectureJens-Peter Redlich, Dirk Balfanz. 539-551
- A Comparison of the PRISM and OMNI-Point Methodologies for the Specification of Management SystemsDolores Sullivan, Patrick McLaughlin. 553-562
- Formal Methods and Service SpecificationMícheál Mac an Airchinnigh, Dag Belsnes, Gerard O Regan. 563-572
- Achieving a Pan-European Service InfrastructureAlvin P. Mullery. 573-580