Table of Contents

• Responsibility Assignment Matrix in Responding to Critical Outages: A Case Study of IT Incident Management Activity Process DesignArnold I. Aguilar, Richard Li. 1-8 [doi]
• Application of Big Data and RAM Analysis for Railway Maintenance Performance: A Case Study of Thailand Airport Rail LinkSompoap Talabgaew, Anan Suebsumran. 9-16 [doi]
• A Model of Critical Success Factors for Master Data Management Development Projects using Analytic Hierarchy Process (AHP): An Insight from IndonesiaTeguh Raharjo, Muhammad Hafizh Abdurrahman, Emny Harna Yossy. 17-22 [doi]
• Big Data Analytics In Indonesia : Literature StudyMeiryani Meiryani, Silvia Dewiyanti, Alfia Dava Zahra, Wendy Santoso, Holly Deviarti. 23-28 [doi]
• How Budget Hotel Industry Was Researched during the COVID-19 Pandemic Outbreak: A Scientometric AnalysisSatria Fadil Persada, Yogi Tri Prasetyo, Michael Nayat Young, Sahnaz Ubud, Gibert Aldrich Gunawan, Reny Nadlifatin, Anak Agung Ngurah Perwira Redi. 29-33 [doi]
• How the Scholars Concerns When COVID-19 Pandemic Struck the Ecotourism: A Scientometric AnalysisHelena Hanindya Kartika Putri, Yogi Tri Prasetyo, Michael Nayat Young, Satria Fadil Persada, Mardhatilah Shanti, Riesta Devi Kumalasari, Yanuarita Kusuma Permatasari, Richard Devlin Tanujaya Halim. 34-41 [doi]
• Forecasting CO2 Emission in Indonesia From the Economic and Environment Impact Using Vector Error Correction ModelYuniar Farida, Nurhadi Siswanto, Iwan Vanany. 42-49 [doi]
• Emphasizing the Importance of Interfirm Network in The Present Manufacturing Industry in Different CountriesEliora Dharmajayanti, Noerlina, Lili Yulyadi Arnakim, Tirta Nugraha Mursitama. 50-54 [doi]
• Identifying Critical Success Factors for Implementation of Internet of Things (IoT) in Indonesian Automotive CompaniesInaki Maulida Hakim, Moses Laksono Singgih, I Ketut Gunarta. 55-61 [doi]
• Electrostatic discharge defect reduction in network switch production by Six Sigma approachJeeranan Maneewan, Parames Chutima. 62-69 [doi]
• Comparing the Performance of AR Technology, Video Display, and Paper Instruction in MaintenanceHalimoh Dorloh, Kai-Way Li. 70-76 [doi]
• Embracing Learner Diversity in Engineering Education: A Systematic ReviewAluwani Yvonne Magodi, Ilesanmi Afolabi Daniyan, Mukondeleli Grace Kanakana-Katumba, Adefemi Omowole Adeodu. 77-82 [doi]
• Determining the Prevalence of Musculoskeletal Discomfort of Students during Online ClassMa. Janice J. Gumasing, Marc Luis N. Siladan. 83-90 [doi]
• Selection of the Most Beneficial Flight Training Venue in the Airline Industry Using the Analytic Hierarchy Process (AHP)Redentor R. Payumo, Anak Agung Ngurah Perwira Redi, Josephine D. German, Satria Fadil Persada, Reny Nadlifatin. 91-97 [doi]
• Virtual Store of Personalized Sale for Footwear in the SME sectorLuis Enrique Condor Quispe, Joseph Raul Rojas Estrada, Franz Eduardo Cardenas Aquino, Iralmy Yipsy Platero Morejon, Edson Raul Lazo Alvarez. 98-103 [doi]
• Analysis Factors of Intention to Use and Satisfaction in Indonesia Mobile Banking (M-Banking) Adoption using a Systematic Literature Review MethodEveline Liauwputri, Gabriella Evangeline, Yuliana Wijaya, Yakob Utama Chandra. 104-110 [doi]
• Purchasing System Improvement for Low Voltage Products in a Trading BusinessRujirang Sitho, Parames Chutima. 111-115 [doi]
• Exploring the Determinant Factors Affecting on e-Purchase Intention of SME Digital InsuranceBrata Wibawa Djoyo, Jessy Felicia Chai, Juliann Virginia, Vannesco Christolim. 116-122 [doi]
• Stimulating Online Consumers' Purchase Intention through Social Media Marketing: Examining the Role of Brand Trust BuildingXiaoya Wei. 123-128 [doi]
• Unlocking Business Value with AI-Driven End User Experience Management (EUEM)Harsha Vijayakumar. 129-135 [doi]
• Impact of Digital Technologies, Modern Infrastructure, Self-Service Learning Experience, and Customer Satisfaction at Haidilao Restaurant in ChinaLei Biao, Nuttawut Rojniruttikul. 136-143 [doi]
• Inventory Value Reduction by Improving Parts Purchasing Process in a Household Appliance ManufacturerSasithorn Kamnon, Parames Chutima. 144-149 [doi]
• Research Trends in Creative Performance for Business Organization: A Bibliometric StudyArdaneswari Dyah Pitaloka Citraresmi, Sri Gunani Partiwi, Ratna Sari Dewi. 150-158 [doi]
• Exploring Security Service on Information Product's Pricing DecisionsCheng-Han Wu, Pandu Dwi Luhur Pambudi. 159-163 [doi]
• Designing Activity-based Monitoring as alternative process-based evaluation for Product-Service SystemsRahman Dwi Wahyudi, Moses Laksono Singgih, Mokh Suef. 164-170 [doi]
• The Impact of the Golden Ratio, Keyboard Hotkeys, and Custom Icons on CRM User ExperienceArnold I. Aguilar, Ronaldo Polancos. 171-178 [doi]
• Time Series and Machine Learning methods for Demand Forecasting: a case study of machine seller in prefabricated concrete industryTirawat Jarukajornjinda, Naragain Phumchusri. 179-184 [doi]
• A Quantitative Case Study on Rampant Online Ordering Scams in the PhilippinesEric Blancaflor, Harold Kobe S. Billo, John Michael P. Dignadice, Philip T. Domondon. 185-191 [doi]
• An Application of Queueing Theory on the Ticketing Booth of Light Rail Transit 1 (LRT-1) Central StationEunice Gabrielle A. Reyes, Gerome Kaye M. Cangco, Shiela Mae C. Ilagan, Hazel P. Pacunayen, Jeunise A. Piamonte, Josephine D. German. 192-198 [doi]
• Consumer Centric Ecosystem for Apparel Industry: An Approach of Sentiment Analysis and Design Thinking on a SME Case StudyLarasati Izdihar Noer Syachputri, Satria Fadil Persada, Yogi Tri Prasetyo, Michael Nayat Young. 199-207 [doi]
• Research on Channel Encroachment Strategy Considering Online ReviewsQian Xu, HuiPing Zheng, Hua-Ming Song. 208-214 [doi]
• Factors Influencing the Adoption of Precision Agriculture Technology (PAT) for Organization: A Preliminary StudyIrsyad Thalib Abdillah, Amella Kurniawati, Augustina Asih Rumanti. 215-221 [doi]
• Evaluation of the functionality of the laws of motion in predicting the completion of Peruvian construction projectsLuis Ronaldo Ricra Ricaldi, Husber Nicol Yalli Clemente, Jeiser Soto Llanco, Giovene Perez-Campomanes, Sario Angel Chamorro Quijano, Diego Ricardo Cajachagua Guerreros. 222-226 [doi]
• Ergonomic Intervention for Tricycle Drivers to Improve Working ConditionsMa. Janice Javier Gumasing, Rachel C. Villanueva, Erin Heather Borja, Chertsey C. Solidanio, Eli Dominique E. Uy. 227-233 [doi]
• Lean Management and Application for Ship Block Painting: Lean Management and Application for Ship Block PaintingGuanglei Jiao, Zuhua Jiang, Ziyan Liu. 234-238 [doi]
• Availability Improvement of Die Attach MachinesYanisa Suraphan, Parames Chutima. 239-244 [doi]
• Usability Evaluation on Fatigue Management Application in the Coal Industry Based on Nielsen ModelArighi Yuskowanastra, Muhammad Fajar Pamungkas, Sunardi Sunardi. 245-252 [doi]
• Research on technology innovation efficiency of intelligent manufacturing enterprises based on three-stage DEA modelJiahui Mao, Hao Zhang. 253-258 [doi]
• Research on Comprehensive Competitiveness of Machinery Manufacturing Enterprises Based on Fuzzy Comprehensive Evaluation ModelHuiyaun Wu. 259-263 [doi]
• Research on Strategic Decision Model of Total Factor Productivity And Its Growth Rate - - Take The Strategic Formulation of Equipment Manufacturing Enterprise as an ExampleJin Yin, Xin Geng, Zimin Yin, Yang Yu. 264-269 [doi]
• Design of a Productivity Monitoring System for an Asset Maintenance Group Using Design Thinking MethodologyRene Mark Steven G. Masias, Grace Lorraine Diaz Intal. 270-276 [doi]
• Effects of Gender, Texture, and Normal Force on Coefficient of Kinetic Friction of Fingertip Skin: Kinetic Friction of Fingertip SkinPeng-Cheng Sung, Yung-Ping Liu. 277-281 [doi]
• Resolution of Gross Voids Rejection on Gallium Nitride Products: An Application of Six Sigma DMAIC ApproachMarilou B. Agapay, Josephine D. German. 282-290 [doi]
• Smart Services Implementation in Smart Cities: A Comprehensive Review of State-of-the-art TechnologiesIkrar Adinata Arin, Suhono Harso Supangkat, Ford Lumban Gaol, Benny Ranti. 291-296 [doi]
• Simulation Analysis to Estimate Performances of Automated Parking SystemAlongkorn Polsuksiri, Parames Chutima. 297-301 [doi]
• Grid Planning of National Defense Engineering Power System Based on Invulnerability EvaluationLi Fei, Chen Tong. 302-309 [doi]
• The Usability of Transport Network Vehicle Service Apps Amidst the Pandemic in the Philippines: A Comparison of the Convenient Usage of Grab, Angkas, and JoyRideMa. Janice J. Gumasing, Erich Christian C. Deinla, Adrian Kent P. Espaldon, Dominic Rey I. Jarin, Noryn C. Mercado. 310-318 [doi]
• Application of simulation technique for outpatient's average total time improvementWipada Thamtrakul, Chawis Boonmee. 319-325 [doi]
• Further Analysis on the Health Improvement for the Functional Movement Capacity of Sub-healthy AdultsYi-Ting Chen, Horng-Chyi Horng. 326-332 [doi]
• Model and Analysis of Delivery Route in the Healthcare Cold Chain Network using Minimax Vehicle Routing Problem with Time Window (VRPTW)Kasin Ransikarbum, Chewaphorn Chaiyaphan, Mathukorn Sainakham, Arthit Apichottanakul. 333-341 [doi]
• Cross-Country Comparison of renewable Energy Governance and Market Structure: based on Human Development Index and ecological footprintPrahara Lukito Effendi, Budisantoso Wirjodirdjo, Sitta Izza Rosdaniah. 342-347 [doi]
• Enhancing a Firm's Innovation Performance: On the Interplay between Internal R&D and External CollaborationTakron Opassuwan, Phavika Mongkolkittaveepol. 348-352 [doi]
• Behaviour coding approach for assessing pitfalls in a questionnaire instrument towards assessing healthcare security practiceProsper Kandabongee Yeng, Bian Yang, Muhammad Ali Fauzi. 353-362 [doi]