| 443 | -- | 472 | Meina Liu, Chongwei Wang. Explaining the Influence of Anger and Compassion on Negotiators' Interaction Goals: An Assessment of Trust and Distrust as Two Distinct Mediators |
| 473 | -- | 497 | Sung-Un Yang, Minjeong Kang, Philip Johnson. Effects of Narratives, Openness to Dialogic Communication, and Credibility on Engagement in Crisis Communication Through Organizational Blogs |
| 498 | -- | 521 | Tine Faseur, Maggie Geuens. Communicating the Right Emotion to Generate Help for Connected Versus Unconnected Others |
| 522 | -- | 552 | Yan Jin. Making Sense Sensibly in Crisis Communication: How Publics' Crisis Appraisals Influence Their Negative Emotions, Coping Strategy Preferences, and Crisis Response Acceptance |
| 553 | -- | 575 | Bo Feng, Erina L. MacGeorge. The Influences of Message and Source Factors on Advice Outcomes |
| 576 | -- | 598 | Marieke L. Fransen, Bob M. Fennis, Ad Th. H. Pruyn. Matching Communication Modalities: The Effects of Modality Congruence and Processing Style on Brand Evaluation and Brand Choice |