4 | -- | 0 | Wynne W. Chin, Dorothy E. Leidner. From the Editors |
5 | -- | 0 | Janice C. Sipior, Laurie Schatzberg, Dorothy E. Leidner, Parag C. Pendharkar. From the Chair |
7 | -- | 8 | Robert L. Glass. How to handle real project risks, while filing gaps in the risk theory literature |
11 | -- | 28 | Peter B. Seddon, Valerie Graeser, Leslie P. Willcocks. Measuring organizational IS effectiveness: an overview and update of senior management perspectives |
29 | -- | 40 | Vital Roy, Benoit Aubert. A resource-based analysis of IT sourcing |
41 | -- | 56 | Nancy C. Shaw, William H. DeLone, Fred Niederman. Sources of dissatisfaction in end-user support: an empirical study |