| 257 | -- | 284 | Yani Wang, Jun Wang, Tang Yao. What makes a helpful online review? A meta-analysis of review characteristics |
| 285 | -- | 310 | Zhihong Li, Yining Song, Xiaoying Xu. Incorporating facial attractiveness in photos for online dating recommendation |
| 311 | -- | 337 | Martin P. Fritze, Andreas B. Eisingerich, Martin Benkenstein. Digital transformation and possession attachment: examining the endowment effect for consumers' relationships with hedonic and utilitarian digital service technologies |
| 339 | -- | 371 | Stephen C. Wingreen, Natasha C. H. L. Mazey, Stephen L. Baglione, Gordon R. Storholm. Transfer of electronic commerce trust between physical and virtual environments: experimental effects of structural assurance and situational normality |
| 373 | -- | 407 | Alireza Nili, Mary Tate, David Johnstone. The process of solving problems with self-service technologies: a study from the user's perspective |
| 409 | -- | 449 | Lin Xiao, Zixiu Guo, John D'Ambra. Benefit-based O2O commerce segmentation: a means-end chain approach |
| 451 | -- | 470 | Shanshan Wang, Kun Chen, Zhiyong Liu, Ren-Yong Guo 0001, Jianshan Sun, Qiongjie Dai. A data-driven approach for extracting and analyzing collaboration patterns at the interagent and intergroup levels in business process |