External Links

    Journal: IJSSMET

    Volume 2, Issue 1

    1 -- 14Shu Liu, Ying Liu, Huimin Jiang, Zhongjie Wang, Xiaofei Xu. Service Quality Evaluation Method for Community-Based Software Outsourcing Process
    15 -- 29Ferdinand Burianek, Sebastian Bonnemeier, Ralf Reichwald. Creating Effective Customer Solutions: A Process-Oriented Perspective
    30 -- 51Lea Hennala, Helinä Melkas, Satu Pekkarinen. Customers as Innovators in Senior Service Markets: An Examination of Innovation Potential and Characteristics
    52 -- 72Raafat George Saadé, Rustam M. Vahidov. Situated Service-Oriented Modeling
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