| 1 | -- | 8 | Holger Kett. A Business Model Approach for Service Engineering in the Internet of Services |
| 9 | -- | 15 | Michael Thieme. Service Oriented Innovation Management: An Open Innovation Approach for Collaboration in Innovation Networks |
| 16 | -- | 24 | Benjamin Udo Strehl. Customer Integration in Innovation Processes via Operating Information Systems |
| 25 | -- | 41 | Bernhard Schindlholzer, Falk Uebernickel, Walter Brenner. A Method for the Management of Service Innovation Projects in Mature Organizations |
| 42 | -- | 48 | Kyrill Meyer. How IT-Enabled Services Can Help to Change our World Building Networks for the Energy-Efficient City of Tomorrow |
| 49 | -- | 66 | Jan Zibuschka, Heiko Roßnagel, Jan Muntermann, Tobias Scherner. Mobile Emergency Management Services Targeting Large Public Events |
| 67 | -- | 78 | Markus Held, Wolfgang Küchlin, Wolfgang Blochinger. MoBiFlow: Principles and Design of a Workflow System for Molecular Biology |
| 79 | -- | 97 | Alexandra Chapko, Andreas Emrich, Stephan Flake, Frank Golatowski, Marc Gräßle, Andreas Kohlos, Nico Laum, Christian Lerche, Carsten Rust, Jürgen Tacken, Dirk Werth, Carsten Zoth. uRun: A Framework for User-Generated Mobile Services in the Health and Fitness Domain |
| 98 | -- | 107 | Sandra Frings, David López Remondes, Wolf Engelbach. An Information and Cooperation Portal for Supporting Public Authorities and Organizations with Safety and Security Responsibilities Before and During Large Public Events |