| 5 | -- | 23 | Esa Hämäläinen, Ulla Tapaninen. Economics of a Nordic paper mill: case study |
| 24 | -- | 42 | Tsung-Hsien Kuo, Li-An Ho, Chinho Lin, Kuei Kuei Lai. Employee empowerment in a technology advanced work environment |
| 43 | -- | 62 | Govindan Kannan, Devika Kannan, A. Noorul Haq. Analyzing supplier development criteria for an automobile industry |
| 63 | -- | 77 | Pekka Kess, Kris M. Y. Law, Rapee Kanchana, Kongkiti Phusavat. Critical factors for an effective business value chain |
| 78 | -- | 92 | Stuart Maguire, Udechukwu Ojiako, Al-Said. ERP implementation in Omantel: a case study |
| 93 | -- | 110 | Mait Rungi. Success rate and resource consumption from project interdependencies |
| 111 | -- | 133 | Ru-Jen Lin, Rong-Huei Chen, Kevin Kuan-Shun Chiu. Customer relationship management and innovation capability: an empirical study |
| 134 | -- | 151 | Sharmila Jayasingam, Mahfooz A. Ansari, Muhamad Jantan. Influencing knowledge workers: the power of top management |