| 1273 | -- | 1296 | Qiang Wang, Baofeng Huo, Fujun Lai, Zhaofang Chu. Understanding performance drivers of third-party logistics providers in mainland China: A replicated and comparative study |
| 1297 | -- | 1318 | Dimitris A. Papakiriakopoulos, Katerina Pramatari. Collaborative performance measurement in supply chain |
| 1319 | -- | 1336 | George T. S. Ho, King Lun Choy, S. H. Chung, C. H. Y. Lam. An examination of strategies under the financial tsunami |
| 1337 | -- | 1354 | Tiago Oliveira, Maria F. O. Martins. Understanding e-business adoption across industries in European countries |
| 1355 | -- | 1384 | Vanesa Barrales-Molina, Jose Benitez-Amado, Maria Nieves Perez-Arostegui. Managerial perceptions of the competitive environment and dynamic capabilities generation |
| 1385 | -- | 1401 | Yi-Ming Tai, Chin-Fu Ho. Effects of information sharing on customer relationship intention |
| 1402 | -- | 1419 | Agnieszka Sitko-Lutek, Supakij Chuancharoen, Arkhom Sukpitikul, Kongkiti Phusavat. Applying social network analysis on customer complaint handling |
| 1420 | -- | 1443 | Kuo-Chien Chang, Mu-Chen Chen, Chia-Lin Hsu, Nien-Te Kuo. The effect of service convenience on post-purchasing behaviours |