| 406 | -- | 416 | Robert J. Vokurka, Benito E. Flores. Plant charter classifications and the operating homogeneity of US manufacturing plants |
| 417 | -- | 431 | Timothy K. Shih, Chuan-Feng Chiu, Hui-Huang Hsu, Fuhua Lin. An integrated framework for recommendation systems in e-commerce |
| 432 | -- | 441 | G. Duffy, B. G. Dale. E-commerce processes: a study of criticality |
| 442 | -- | 452 | Yurong Xu, David C. Yen, Binshan Lin, David C. Chou. Adopting customer relationship management technology |
| 453 | -- | 462 | Sameer Kumar, David Meade. Has MRP run its course? A review of contemporary developments in planning systems |
| 463 | -- | 471 | Nijaz Bajgoric, I. Kuban Altinel, Murat Draman, Alitamer Ünal. Some aspects of using CASE tools in a Fusion-based application development project for production optimization |